Elgrith London · UX and UI design
Research it. Design it. Ship it. User research, UX audits, Figma prototypes and design systems, built by the same team that ships your product.
FIG 02 · Quick answer
Elgrith is a UX and UI design agency serving London businesses. We run user research and UX audits, design journeys, wireframes and Figma prototypes, test them with real users, and hand over design systems that our own engineers build, so the product you approve is the product that ships. You work with a London client partner on UK hours.
Flagship build · Designed and engineered by Elgrith
23+ studios and tools, from Image Studio to Director, designed to feel like one calm product with one login and one credit balance.
Why research first
Good UX is measured, not guessed. These are the findings we design around.
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85%
Nielsen Norman Group found that a first study with five participants uncovers 85% of usability problems. So we test in small rounds, fix, and test again.
Source: Nielsen Norman Group(opens in a new tab)02
35%
Baymard Institute reports that the average site has 32 checkout improvements to make to gain a 35% increase in conversion rate.
Source: Baymard Institute(opens in a new tab)03
65%
In the same Baymard research, 65% of sites have checkout usability rated mediocre or worse. Most teams have room to improve.
Source: Baymard Institute(opens in a new tab)What you get
From a one-off UX audit to a full product redesign: research, journeys, Figma prototypes, a design system and the code that brings it to life.
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Deliverables
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What you get
Every deliverable is yours to keep, in formats your team can open and reuse.
| Deliverable | Format | When you get it |
|---|---|---|
| Research report | Slide deck and written summary | End of discovery |
| Personas | Figma or PDF | End of discovery |
| Customer journey maps | FigJam or Figma | End of discovery |
| Wireframes | Figma | Define phase |
| Clickable prototype | Figma prototype link | Design phase |
| Usability test videos | Recordings with findings | After each test round |
| Design system | Figma library and coded components | Before build starts |
| Developer handover | Annotated Figma, specs and tokens | Before build starts |
Which deliverables you need depends on your scope. Your fixed quote lists each one before work starts.
Process · 6 steps
Six phases, each with a clear output you sign off. You see work at every review, not just at the end.
Stakeholder workshops, analytics review, a UX audit and user interviews. We learn who your users are and where they get stuck.
Personas, journey maps, information architecture and success measures such as task success rate and SUS score.
Wireframes, then high-fidelity UI and a clickable Figma prototype, reviewed with you on UK hours.
Usability tests in rounds of about five users. We fix what we find and test again before anything is built.
Our own engineers build the approved design from the design system, so nothing is lost in handover.
After launch we track the measures we agreed and recommend the next round of improvements.
What you get
No prices on this page, on purpose. Every project gets a written scope and a fixed quote after a free call, so you know the full cost before work starts.
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Design that ships to code
Most UX agencies hand over a Figma file and walk away. At Elgrith, the same team that researches and designs your product also builds it: front end, back end and QA. Designers sit in sprint reviews, engineers join design reviews, and the design system lives in code as well as in Figma.
Working with a London team
A client partner at our London center runs your project on UK time. Your product is researched and designed at our New Delhi headquarters, 4.5 to 5.5 hours ahead, so your morning and early afternoon overlap with ours.
One person owns your account from the London center: scope, priorities, demos and sign-off. You never chase a ticket queue.
Workshops, design reviews and demos are booked inside your working day, by video. Written updates follow every review.
Design, engineering and production happen at our New Delhi headquarters, the team behind 1,000+ projects since 2015.
Sessions run remotely by default. If your project needs an in-person workshop in London, we agree it in the scope first.
Live: today’s working days in London and New Delhi, adjusted for British Summer Time automatically.
Your team
Client partnership
UK & Europe · Client partnerships
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Headquarters
Headquarters · Design & engineering
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Elgrith in London
Product teams, scale-ups and established firms across London use Elgrith for research, design and build in one place.
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From Shoreditch and Tech City to King’s Cross, early teams need a prototype that users and investors can click through. We design it, test it and build the first version with the same team.
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Professional services and financial firms in the City of London and Canary Wharf often need a UX audit and an accessible redesign of client portals and websites. We start with evidence, not opinions.
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Already have a designer? We add research capacity, usability testing and a design system, and work alongside your team rather than replacing it.
FAQ
What London businesses ask us about UX and UI design.
A UX agency researches, designs and tests how people use your website, app or software. That covers user research, UX audits, journey mapping, wireframes, UI design, prototypes, usability testing and design systems. The goal is a product people can use easily, which usually means more sign-ups, sales and fewer support requests.
Tell us about your product and your users. After a free call you get a written scope and a fixed quote for the research, design and build you need.
Free 30-minute call · London
Pick a day. You'll choose a time in your own time zone on the next step.