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Elgrith New York · UX and UI design

Research it. Design it. Ship it. User research, Figma prototypes, design systems and WCAG 2.2 accessibility for NYC SaaS, fintech and B2B teams, built by the same team that designs it.

  • New Delhi · HQ--:--
  • New York--:--
  • London--:--
  • Shanghai--:--
UX designers mapping a user journey with wireframes on a glass wall, Empire State Building behind

FIG 02 · Quick answer

What does Elgrith do as a UX design agency in New York?

Elgrith is a UX design agency serving New York companies. We run user research and usability tests, map journeys, design UI in Figma, build clickable prototypes and design systems, and check accessibility against WCAG 2.2. Because the same team engineers the product, designs ship as working software. An NYC client partner runs projects on Eastern Time.

Projects delivered since 2015
1,000+
Clients served worldwide
250+
AA is our accessibility baseline
WCAG 2.2
Designs and builds your product
One team
Kenerate AI home page, “Create & edit images and videos with AI”, shown on a laptop

Flagship build · Designed and engineered by Elgrith

Kenerate AI

Our own product UI as proof: Kenerate AI brings 23+ studios and tools, from Image Studio to Director, into one calm interface with one login and one credit balance. Designed and engineered by Elgrith.

AI models in one app
200+
Studios and tools
23+
Maximum output
4K
Guides
500+

Why UX pays off

Small tests. Seconds to win.

Good UX is measured, not guessed. These are the findings we design around.

  • 01

    85%

    Of usability problems found by five users

    Nielsen Norman Group: after the first study with five participants has found 85% of the usability problems, the next round finds most of the rest. So we test in small rounds, fix, and test again.

    Source: Nielsen Norman Group(opens in a new tab)
  • 02

    10–20 s

    Before many users leave a page

    Nielsen Norman Group found that users often leave web pages in 10 to 20 seconds. A page has to make its value clear almost at once.

    Source: Nielsen Norman Group(opens in a new tab)
  • 03

    Built in

    Accessibility from the first wireframe

    Contrast, focus order, keyboard use and screen-reader labels are cheaper to design in than to retrofit, and they make the product easier for everyone.

What you get

UI/UX design services in New York

From a one-off UX audit to a full product redesign: research, journeys, Figma prototypes, a design system and the code that brings it to life.

UX and UI design · built in-house

01

User research and usability testing

Interviews and task-based usability tests in rounds of about five participants, moderated remotely by video. You get recordings, task success rates and a ranked list of findings.

02

UX strategy and journey mapping

Stakeholder workshops on Eastern Time, journey maps, information architecture and success measures, so everyone agrees what to fix first.

03

UI design and prototypes (Figma)

Wireframes, then high-fidelity UI and clickable Figma prototypes you can test with users and show to investors before a line of code.

04

Design systems

Design tokens, components and documentation in Figma and in code, so every new screen stays consistent and quicker to build.

05

Accessibility (WCAG 2.2, ADA)

Designed to WCAG 2.2 level AA from the start: contrast, focus order, keyboard access, screen-reader labels and motion settings, to help reduce accessibility risk under the ADA.

06

B2B and enterprise UX

Complex dashboards, permissions, data tables and admin flows for B2B platforms, designed for power users and the many stakeholders who sign off.

07

UX audit

A heuristic review plus your analytics and session recordings, turned into a prioritized list of fixes ranked by impact and effort.

08

Design handoff to engineering

Annotated Figma files, specs and tokens handed to our own engineers, who build the approved design with designers reviewing the result.

Deliverables

10

deliverables, in writing

Included in every build, written into your fixed quote before work starts.

Research methods in detail

UX research methods, participants, protocol and outputs

What each method involves, who takes part and what you get at the end.

UX research methods, participants, protocol and outputs
MethodParticipantsProtocolOutput
Stakeholder workshopsYour product, sales and support leadsRemote sessions on Eastern TimeGoals, constraints and success measures
User interviewsAgreed in your scope, per user segmentRemote, recorded video callsNeeds, pain points and personas
Usability testsAbout five per roundTask-based, moderated remotelyRecordings, task success and findings
Analytics reviewYour existing usersGA4, session recordings and funnelsDrop-off points and priorities
Accessibility reviewChecked against WCAG 2.2 AAKeyboard, screen reader and contrast checksIssue list ranked by severity

Which methods you need depends on your product and stage. Your written scope lists each one, with participant numbers, before work starts.

Process · 6 steps

Our UX process. Discover to handoff.

Six phases, each with a clear output you sign off. You see work at every review, not just at the end.

  1. Step 01

    Discover

    Stakeholder workshops, analytics review and a UX audit. We learn your goals, your users and where they get stuck.

  2. Step 02

    Research

    User interviews and baseline usability tests with participants who match your customers, run remotely.

  3. Step 03

    Define

    Personas, journey maps, information architecture and success measures such as task success rate.

  4. Step 04

    Design

    Wireframes, then high-fidelity UI and a clickable Figma prototype, reviewed with you in your morning.

  5. Step 05

    Test

    Usability tests in rounds of about five users. We fix what we find and test again before anything is built.

  6. Step 06

    Hand off to engineering

    Our own engineers build the approved design from the design system, so nothing is lost in handover.

What you get

Included in a UX project

No prices on this page, on purpose. Every project gets a written scope and a fixed quote after a free call, so you know the full cost before work starts.

10items

  • UX audit with a prioritized fix list
  • User interviews and usability test rounds
  • Test recordings with findings
  • Personas and customer journey maps
  • Information architecture and user flows
  • Wireframes and high-fidelity UI in Figma
  • Clickable Figma prototype
  • Design system: tokens, components and docs
  • Accessibility review against WCAG 2.2 AA
  • You own every design file and asset
Designer sketching mobile wireframes beside a phone prototype, Chrysler Building in the background

Design that ships to code

The product you approve is the product that ships.

Most UX agencies hand over a Figma file and walk away. At Elgrith, the same team that researches and designs your product also builds it: front end, back end and QA. Designers sit in sprint reviews, engineers join design reviews, and the design system lives in code as well as in Figma.

  • One team from research to release, with no agency-to-developer gap
  • Design tokens shared between Figma and the codebase
  • Designers review the built product before it goes live
  • Web, mobile and AI products, all from the same team

Working with us from New York

New York partner. Eastern Time.

A client partner at our New York center runs your project on Eastern Time. Your product is researched, designed and built at our New Delhi headquarters, 9.5 to 10.5 hours ahead, so work moves forward while New York sleeps. Our team keeps an evening window for US calls, which is your morning.

  • A New York client partner

    One person owns your account from the New York center: research plans, design reviews and sign-off, in your time zone.

  • Calls in your morning

    Reviews and demos are booked in the US call window, by video: your morning, our New Delhi evening. Written updates follow every call, so nothing waits on a meeting.

  • New Delhi delivery

    Design and engineering happen at our New Delhi headquarters, the team behind 1,000+ projects for 250+ clients since 2015.

  • In person if agreed

    Workshops and user tests run remotely by default. If you need an in-person session in New York, we agree it in your scope first.

New Delhi · HQNew York

Live: today’s working days in New York and New Delhi, including the evening window our team keeps for US calls. Daylight saving is applied automatically.

Your team

New York partnership. New Delhi engineering.

Conference room overlooking the Manhattan skyline at dusk

Client partnership

New York

North America · Client partnerships

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Sunlit design studio looking out over green parkland toward India Gate in New Delhi

Headquarters

New Delhi

Headquarters · Design & engineering

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Elgrith in New York

Who we design for in NYC

Product teams, scale-ups and established firms across New York use Elgrith for research, design and build in one place.

01

SaaS and B2B platforms

Onboarding, dashboards, permissions and billing flows for SaaS and enterprise platforms, from Flatiron startups to Midtown scale-ups.

02

Fintech and financial services

Account opening, payments, portfolios and statements need trust and clarity. We design them to be easy to use, accessible and easy to audit.

03

Media, real estate and health

Publishers, property platforms and health companies need content, search and booking journeys that work for every New Yorker on every device.

Serving businesses across New York and beyond

  • Manhattan
  • Brooklyn
  • Queens
  • The Bronx
  • Staten Island
  • Long Island
  • Jersey City
  • Across the US, remotely

Accessibility baseline

What we check against WCAG 2.2 AA

Every design we hand to engineering is checked against this list first.

07items

  • Text and interface contrast meet AA ratios
  • Every action works with a keyboard alone
  • Focus is always visible and never hidden by sticky elements
  • Touch and click targets are large enough to hit easily
  • Forms have labels, clear errors and no memory tests to sign in
  • Images and icons have text alternatives, or are marked decorative
  • Motion respects the reduced-motion setting

FAQ

Frequently asked questions

What New York businesses ask us about UX and UI design.

It depends on the number of journeys and screens, how much research and testing you need, and whether you need a full design system. We do not publish prices. After a free call we send a written scope with a fixed quote, so you know the full cost before work starts.

Let’s test your product with real users.

Tell us about your product and your users. After a free call on Eastern Time you get a written scope and a fixed quote for the research, design and build you need.

Free 30-minute call · New York

  • Fixed written quote, no surprises
  • NDA before discovery
  • You own the code and IP

Book a free call

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