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FIG 01 · Mobile App Maintenance

Mobile app maintenance and support services

Your live iOS and Android app kept working, secure and accepted by both stores, with every OS release, SDK deadline and crash spike handled before users notice.

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Engineer testing an app update on four phones in a dock, with a health dashboard on a laptop

FIG 02 · Quick answer

What are mobile app maintenance services?

Mobile app maintenance services keep a live iOS or Android app working, secure and accepted by the App Store and Google Play. Elgrith updates your app for each new OS and SDK requirement, monitors crashes and performance, patches security issues and dependencies, maintains the backend, and ships small improvements, including for apps built elsewhere.

Stores kept happy: the App Store and Google Play
2
Projects delivered since 2015
1,000+
Clients across the USA, UK and India
250+
Your code, data and admin access
100%

FIG 03 · Why it matters

The stores move every year. Your app has to keep up.

From Android Developers and Apple Developer, checked October 2026. Miss a deadline and you can’t ship updates, even urgent fixes.

FIG 04 · Checklist

What mobile app maintenance includes

Every maintenance plan starts from a written checklist. The cadence below is typical; yours is agreed in your written scope.

Mobile app maintenance checklist
TaskHow oftenWhy it matters
OS compatibilityEach major iOS and Android release, tested on betas firstNew OS versions break layouts, permissions and background tasks
Store complianceBefore each App Store and Google Play deadlineMissed target API or SDK deadlines block updates
Crash and performance monitoringContinuous, reviewed on an agreed scheduleCrashes and slow screens drive uninstalls and bad ratings
Dependency upgradesOn an agreed schedule, sooner for security advisoriesOld libraries stop building and carry known vulnerabilities
Security patchesAs advisories are publishedKeeps user data and accounts safe
Backend and API upkeepOn an agreed scheduleServers, certificates and third-party APIs change under your app
Analytics and store vitalsMonthly reviewShows what users actually do and where the app struggles
Small features and UX fixesIn each planned releaseKeeps the app improving instead of standing still

Response times and priorities are agreed in your written scope. We don’t publish one-size-fits-all SLAs.

Building a new app? See app development

FIG 05 · What you get

Our app maintenance and support services

Ongoing care for native iOS and Android apps and cross-platform React Native and Flutter apps, from the same team that builds them.

Row of phones in a test rack running the same app, one showing an update in progress
Mobile App Maintenance · built in-house

01

iOS and Android OS updates

Your app tested against each new iOS and Android release, including betas, with fixes for layouts, permissions, notifications and background work.

02

App Store and Google Play compliance

Target API levels, Xcode and SDK minimums, privacy manifests and data-safety forms kept current, so updates are never blocked.

03

Crash, performance and uptime monitoring

Firebase Crashlytics, Sentry and Android vitals watched for crashes, ANRs, slow starts and failing API calls, with fixes prioritised.

04

React Native and Flutter upgrades

Framework, Expo and package upgrades planned and tested, so cross-platform apps don’t fall years behind.

05

Backend, API and third-party integrations

Servers, databases, certificates, push notifications, payments and third-party SDKs kept working as providers change their APIs.

06

Security patches

Dependencies scanned for known vulnerabilities, patched and released, with secrets and API keys checked and rotated when needed.

07

Small features and UX fixes

Planned improvements in each release, from new screens to accessibility fixes, so the app keeps getting better.

08

Takeover audits

Apps built by another team audited, stabilised and documented before we take over day-to-day care.

Deliverables

12

deliverables, in writing

Included in every build, written into your fixed quote before work starts.

FIG 06 · What we catch

The problems maintenance prevents

Most app emergencies are predictable. These are the ones we watch for every month.

  • iOS app
  • Android app
  • Backend API
  • Third-party SDKs
  • Crashlytics
  • Sentry
  • Android vitals
  • App Store Connect

  • Crash spike after an OS release

    Signal
    Crash-free users drop in Crashlytics
    What we do
    Reproduce, fix and ship a patch release
    Result
    Ratings protected

  • A store deadline is coming

    Signal
    New target API or Xcode minimum announced
    What we do
    Upgrade, test and release ahead of the date
    Result
    Updates never blocked

  • A payment SDK is deprecated

    Signal
    Provider notice or build warning
    What we do
    Migrate to the supported version
    Result
    Checkout keeps working

  • Push notifications stop arriving

    Signal
    Delivery errors or user reports
    What we do
    Fix certificates, keys or service config
    Result
    Messages reach users again

  • Slow starts and ANRs

    Signal
    Android vitals or performance traces
    What we do
    Profile and fix the slow paths
    Result
    A faster, steadier app
    React Native App Development

  • A security advisory in a dependency

    Signal
    Vulnerability alert on a package
    What we do
    Patch, test and release
    Result
    Known holes closed

FIG 07 · Flagship build

Proof: products we run, not just build

Kenerate AI is a web product, not a mobile app. It’s our flagship build, an app-grade AI product we designed and engineered, and keeping it running, updated and current is the same discipline we bring to your app.

  • 200+ AI models behind one app, one login and one credit balance
  • 23+ studios and tools, from Image Studio to Director
  • Up to 4K output, with credits that never expire
  • 1,000+ projects for 250+ clients since 2015
See the case studyVisit kenerateai.com (opens in a new tab)
Kenerate AI tools page, “Every AI tool in one studio”, showing Video Studio and popular use cases

Tools: 23+ studios with guides for every use case

AI models in one app
200+
Studios and tools
23+
Maximum output
4K
Guides
500+

FIG 08 · Takeovers

Taking over an app another team built

Original developer gone? We take over iOS, Android, React Native and Flutter apps after an audit, so nothing is a surprise.

05principles

  • Audit

    Code quality, build setup, dependencies, crash history, store listings and backend, with a written report of risks.

  • Accounts and access

    App Store Connect, Google Play Console, Firebase and server access moved to accounts you own, with us added as users.

  • Stabilise

    Builds that compile again, urgent crashes fixed and store compliance brought up to date first.

  • Plan

    A maintenance plan and a list of improvements, prioritised with you and written into your scope.

  • Document

    Build steps, environments and release process written down, so the app never depends on one person again.

FIG 09 · Support

How support works

Clear tickets, agreed priorities and planned releases. Response times are agreed in your written scope, not promised in marketing copy.

05principles

  • Ticketing

    One place to raise bugs and requests, with every ticket tracked from report to release.

  • Priorities

    Critical, high, normal and low priorities defined with you, so urgent issues jump the queue.

  • Release cadence

    Planned releases on an agreed rhythm, plus hotfixes when something critical breaks.

  • Testing

    Real devices and TestFlight or internal testing tracks before anything reaches your users.

  • Monthly report

    What we fixed, what we updated, crash and store vitals trends, and what is coming next.

FIG 10 · Go further

Everything around your app

Apps rarely live alone. These are the services that most often sit next to maintenance.

06principles

FIG 11 · Measurement

How we know your app is healthy

Every month we check the same health signals and share them with you.

The app health scorecard
MetricWhat it tells youWhere it comes from
Crash-free usersHow many users had no crashFirebase Crashlytics or Sentry
ANR rateHow often Android freezes on usersGoogle Play Android vitals
Startup timeHow quickly the app opensPerformance traces and vitals
Store complianceWhether you meet the next deadlinesStore requirement pages and console warnings
Dependency currencyHow far behind your libraries areDependency and vulnerability scans
Ratings trendHow users feel about recent releasesApp Store and Google Play ratings

Targets are agreed with you after the first audit. We don’t quote benchmark figures before we have seen your app’s data.

Website too?

Your website needs the same care

Updates, security patches, backups and speed fixes for your website, from the same team that maintains your app.

Website maintenance

FIG 12 · Process · 6 steps

Audit the app, then keep it current

A fixed written quote and an agreed plan before work starts. You keep ownership of the code and the store accounts.

Book a call
  1. Step 01

    Audit

    Code, builds, dependencies, crash history, store listings and backend reviewed, with a written report of risks.

  2. Step 02

    Scope

    What we maintain, the priorities, release rhythm and response times, agreed in your written scope with a fixed quote.

  3. Step 03

    Stabilise

    Urgent crashes, broken builds and overdue store requirements fixed first.

  4. Step 04

    Monitor

    Crashlytics, Sentry and store vitals set up or tuned, with alerts to the right people.

  5. Step 05

    Release

    Fixes, updates and small features shipped on the agreed rhythm, tested on real devices first.

  6. Step 06

    Report

    A monthly report on health, releases and upcoming store deadlines.

FIG 13 · What you get

Everything included

Written into your fixed quote, so you know exactly what you are paying for before work starts.

12items

  • App audit and risk report
  • Written scope and fixed quote
  • Store compliance calendar
  • OS and SDK updates
  • Crash and performance monitoring
  • Dependency and security updates
  • Backend and API upkeep
  • Planned releases and hotfixes
  • Small features and UX fixes
  • Release and build documentation
  • Monthly health report
  • Your code and store accounts, always yours

FIG 14 · Tech & tools

The tools behind the work

Proven, well-supported tools, chosen for your project and set up in accounts your business owns.

  • Swift
  • SwiftUI
  • Kotlin
  • Jetpack Compose
  • React Native
  • Expo
  • Flutter
  • Xcode
  • Android Studio
  • App Store Connect
  • TestFlight
  • Google Play Console
  • Firebase Crashlytics
  • Sentry
  • Android vitals
  • Firebase Cloud Messaging
  • Node.js
  • PostgreSQL

FIG 15 · Who it’s for

Maintenance for every kind of app.

Whoever built it, whatever it runs on.

3 audiences

Native

Swift and Kotlin apps.

Native iOS and Android apps kept current with each OS, SDK and store requirement.

  • iOS and Android betas tested
  • Xcode and target API upgrades
  • Privacy and data-safety forms
  • Real-device testing

FIG 16 · Working with us from the USA and UK

Built in New Delhi. Run on your hours.

Every project gets a point of contact in New York or London and an engineering team in New Delhi. Here is how today’s working days line up, live.

Three ways to work together

  1. 01

    Fixed-scope project

    A written scope, one fixed price and a dated plan. Suits websites, apps and MVPs.

  2. 02

    Dedicated team

    Designers and engineers on your roadmap every month, billed monthly.

  3. 03

    White label

    For US and UK agencies: our work, your brand, unbranded deliverables.

Every engagement

  • Fixed quote in USD, GBP or INR after a free 30-minute call
  • NDA before discovery. You own all code, designs and content
  • A working demo every sprint, not status slides
  • Reply within one business day, calls inside your hours
Book a call

Calls on ET or UK hours

FIG 17 · Explained

The four types of app maintenance

Software engineers group maintenance into four types. A good plan covers all four, not just bug fixes.

The four types of app maintenance
TypeWhat it meansExample
CorrectiveFixing bugs and crashes users hitA checkout crash on one device model
AdaptiveKeeping up with OS, SDK, store and API changesRaising the target API level for Google Play
PerfectiveImproving features, speed and usabilityA faster start-up or a clearer onboarding screen
PreventiveReducing future risk before it breaksUpgrading old libraries and adding tests

FIG 18 · Compare

A maintenance plan, ad-hoc fixes or an in-house team?

A maintenance plan, ad-hoc fixes or an in-house team?
Maintenance plan (Elgrith)Ad-hoc fixesIn-house team
What it isOngoing, planned care with monitoring and releasesPay someone when something breaksYour own developers
Store deadlinesTracked and met ahead of timeOften missed until an update is blockedDepends on workload
MonitoringSet up and reviewedUsually noneDepends on the team
Best forLive apps that matter to your businessApps with very few usersLarge apps with constant change
Who owns the codeYou doYou do, if the work is documentedYou do

FAQ

Frequently asked questions

Straight answers about Mobile App Maintenance with Elgrith.

OS and SDK updates, App Store and Google Play compliance, crash and performance monitoring, dependency and security updates, backend and API upkeep, bug fixes and small improvements, released on an agreed rhythm with a monthly report. The exact scope and response times are agreed in writing.

FIG 19 · Related

Keep exploring

All services

Free 30-minute call

Keep your app live, current and approved.

Tell us about your app and who built it. After a free call and an audit you get a written scope, a maintenance plan and a fixed quote.

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connect@elgrith.com+91 96039 20001Start a project

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