01
Fit check before licensing
Business Central, Finance & Operations or not Dynamics at all. We map your processes first, so you buy the licences you need and no more.
FIG 01 · Dynamics 365 Consulting
Dynamics 365 consulting that starts with a fit check, not a licence
Business Central fit checks, GP and NAV migrations, AL extensions that survive updates, and Dataverse, Power Platform and Copilot work, planned against Microsoft’s own published lifecycle dates.
See how it works
FIG 02 · Quick answer
What do Dynamics 365 consulting services include?
Elgrith provides Dynamics 365 consulting services for US and UK teams: Business Central fit checks, GP and NAV migrations, AL extensions, Dataverse and Power Platform integrations, and Copilot setup. We plan against Microsoft’s published lifecycle dates, such as Dynamics GP support ending on 31 December 2029, and we hold no partner tier, so advice stays independent.
- Extensions that survive Business Central updates
- AL
- Projects delivered since 2015
- 1,000+
- Clients across the USA, UK and India
- 250+
- Your code, configuration and IP
- 100%
FIG 03 · Why it matters
Microsoft changed the roadmap and the clock is running on GP and NAV.
From Microsoft Learn lifecycle pages and the Microsoft Dynamics 365 blog, read on 23 Oct 2026.
01
25 Aug 2026
Release waves retired
Microsoft: “We’re retiring the twice-yearly release wave 1 and release wave 2 model in favor of continuous publishing.” Release Planner retires by 15 November 2026.
Source: Microsoft Dynamics 365 blog, One always-on roadmap (25 Aug 2026)(opens in a new tab)02
31 Dec 2029
Dynamics GP support ends
Microsoft says it “will end Dynamics GP support on December 31, 2029”, with security patches until 30 April 2031. Business Central is the usual destination.
Source: Microsoft Learn, Dynamics GP lifecycle (updated 7 May 2025)(opens in a new tab)03
11 Jan 2028
NAV 2018 extended support ends
Dynamics NAV 2018 leaves extended support on 11 January 2028, and older NAV releases end sooner. Business Central is the upgrade path.
Source: Microsoft Learn, Dynamics NAV 2018 lifecycle (read 23 Oct 2026)(opens in a new tab)
FIG 04 · Deadline check
Lifecycle dates that matter
Find the version you run. If its end date is close, plan the upgrade or migration now, while you still get fixes. Business Central versions follow Microsoft’s Modern Lifecycle Policy, so each one has a fixed end date.
| Product or version | What happens | Date | What to do |
|---|---|---|---|
| Business Central v29 (2026 release wave 2), on-premises | Released; supported until its end date | 1 Oct 2026 to 6 Apr 2028 | Current version: stay on it and keep updating |
| Business Central v28 (2026 release wave 1), on-premises | End of support | 13 Oct 2027 | Plan the update to v29 or later |
| Business Central v27 (2025 release wave 2), on-premises | End of support | 6 Apr 2027 | Update now |
| Dynamics GP | End of support; security patches continue | 31 Dec 2029; patches to 30 Apr 2031 | Plan a migration to Business Central |
| Dynamics NAV 2018 | End of extended support | 11 Jan 2028 | Migrate to Business Central |
| Release wave 1 and 2 model | Retired for continuous publishing | 25 Aug 2026 | Track features on the AI at Work roadmap instead |
| Release Planner | Retires | By 15 Nov 2026 | Move any feature tracking off it |
Sources: Microsoft Learn lifecycle pages for Business Central on-premises (Modern Policy, updated 1 Oct 2026), Dynamics GP (updated 7 May 2025) and Dynamics NAV 2018, and the Microsoft Dynamics 365 blog post of 25 Aug 2026, all checked 23 Oct 2026. Business Central online is updated by Microsoft; these dates matter most for on-premises installs.
Budgeting the move? Read ERP implementation cost in 2026FIG 05 · What you get
What our Dynamics 365 consulting services cover
Most of our Dynamics work is Business Central: the finance, sales and operations system for small and mid-sized companies. We also set up and integrate Dynamics 365 Sales, Customer Service and Field Service, and connect them through Dataverse and Power Platform.
02
Business Central setup
Chart of accounts, dimensions, posting groups, approvals, inventory and the reports your finance team actually uses.
03
GP and NAV migrations
Master data, open transactions and history moved to Business Central, with customisations rebuilt as extensions.
04
AL extensions
Custom fields, pages, workflows and integrations written as AL extensions, so Microsoft’s updates don’t break them.
05
Sales and Customer Service
Dynamics 365 Sales pipelines and Customer Service queues set up around how your team sells and supports.
06
Dataverse and Power Platform
Power Apps, Power Automate and Power BI connected to Dynamics data through Dataverse and standard connectors.
07
Copilot and agents
Copilot features switched on where they help, and agents such as the Sales Order Agent set up with your Copilot Credits plan.
08
Training and hand-over
Role-based training for finance, sales and operations users, plus admin notes your IT team can keep.
Deliverables
11
deliverables, in writing
Included in every build, written into your fixed quote before work starts.
FIG 06 · Migration
GP and NAV to Business Central migration
A migration is four jobs: data, customisations, integrations and cut-over. Most of the risk sits in the customisations and integrations, so we inventory those before any data moves.
- Dynamics GP
- Dynamics NAV
- Spreadsheets
Business Central
- Power BI
- Power Automate
- Your store and CRM
Data
- Move
- Master data, open documents and balances
- Decide
- How much history to bring, and where the rest is archived
- Check
- Trial balance and open-item totals matched before sign-off
Customisations
- Find
- Every modified object, report and add-on in GP or NAV
- Then
- Drop it, use a standard feature or an AppSource app, or rebuild it in AL
Integrations
- List
- Every system that reads or writes ERP data
- Rebuild
- On Business Central APIs and Power Automate
Cut-over
- Pick
- A period end, with a dress rehearsal first
- Keep
- The old system read-only until you sign off
Online or on-premises
- Online
- Microsoft runs and updates it; Copilot features
- On-premises
- You run it and install each version before its end date
People
- Train
- Each role on the tasks it does every day
- Support
- A hyper-care period agreed in your written scope
FIG 07 · Build
Business Central consultant work
A Business Central consultant configures the standard product first, then extends it only where your process really is different, in a way Microsoft’s regular updates won’t overwrite.
06principles
Setup and configuration
Companies, dimensions, posting setup, number series, approvals and permission sets, documented as we go.
AL extensions
Custom logic as AL extensions in Visual Studio Code, kept in your source control, with automated tests.
AppSource apps
We check AppSource for an existing app before building, and test any app you choose against your data.
Reporting and Power BI
Financial and operational reports in Business Central and Power BI.
Data visualization
FIG 08 · Roadmap
Microsoft ended release waves: how we track the roadmap now
On 25 Aug 2026 Microsoft moved Dynamics 365, Power Platform and Dataverse onto one AI at Work roadmap with continuous publishing. Pages that still sell a “2026 release wave 2 feature list” are out of date.
04principles
One always-on roadmap
Features are published as they are ready, not in two half-year batches. We check the roadmap when we plan each sprint.
Version end dates still apply
Business Central versions still carry fixed end dates (v29 to 6 Apr 2028 on-premises). We plan updates against them.
Test in a sandbox first
Every update is tried in a sandbox with your extensions before production.
Release Planner retiring
Microsoft says Release Planner retires by 15 Nov 2026, so we don’t build your planning on it.
FIG 09 · Copilot
Copilot and agents in Business Central
Microsoft’s Business Central pricing page lists Copilot as included, and marks the Sales Order Agent and Payables Agent as “Requires Copilot Credits (sold separately)” (read 23 Oct 2026). We set both up with the usage and approvals you agree.
06principles
Copilot features
Included Copilot features switched on and tested with your users, starting where they save the most typing.
Sales Order Agent
Quote and order drafts from customer emails, with a person reviewing before anything posts.
Payables Agent
Vendor invoices captured and drafted for approval, with your approval rules kept in place.
Copilot Credits planning
Agent usage estimated before you commit, so the credits line in your budget is not a surprise.
Copilot Studio
Custom agents built in Copilot Studio when the standard agents don’t cover your process.
Data access
Permission sets reviewed first, since agents act with the access you give them.
FIG 10 · Integrate
Dynamics 365 integrations
Dynamics rarely runs alone. We connect it to the rest of Microsoft 365 and to the systems outside it, with the error handling and logging finance teams need.
06principles
Dataverse
Business Central data surfaced in Dataverse for Power Apps and Power Automate, and dual-write where Finance & Operations is involved.
Power Automate and Power Apps
Approvals, notifications and small apps on top of ERP data.
Power Apps developmentSharePoint documents
Contracts, invoices and records stored and found in SharePoint.
SharePoint consultingEcommerce
Orders, stock and prices synced between your store and Business Central.
Non-Microsoft systems
Business Central APIs connected to CRMs, WMS, payroll and custom apps.
API integrationAccounting tools
QuickBooks, Xero or Sage data moved into, or synced with, Dynamics.
Accounting software integration
FIG 11 · Process · 6 steps
Fit check first, licence second
A free call, a fit check and a fixed written quote, then setup and migration in sprints with weekly demos. You own the extensions, configuration and documentation.
- Step 01
Free call
Tell us what you run today (GP, NAV, QuickBooks, spreadsheets or another ERP), what has to change and by when. We ask about users, entities, data and integrations.
- Step 02
Assessment
We map your processes, inventory customisations and integrations, and check fit for Business Central, Finance & Operations or another option before you license anything.
- Step 03
Fixed written quote
A written scope, a fixed quote and the plan for data migration, testing and hand-over, before any work starts.
- Step 04
Sprints with weekly demos
Configuration, extensions and data migration in sprints, with a demo in a sandbox every week and test migrations reconciled against your old system.
- Step 05
Launch
A planned cut-over at a period end, after a dress rehearsal, with the old system kept read-only until sign-off.
- Step 06
Support
Updates, new extensions, reports and user support on terms agreed in your written scope.
FIG 12 · What you get
Everything included
Written into your fixed quote, so you know exactly what you are paying for before work starts.
11items
- Written scope and fixed quote
- Fit-check report: Business Central, F&O or another option
- Process map and configuration design
- Customisation and integration inventory
- Configured Business Central or Dynamics 365 environment
- AL extensions in your source control, with tests
- Reconciled data migration and cut-over plan
- Integrations with logging and error alerts
- Copilot and agent setup, if in scope
- Role-based training and admin notes
- Hand-over: extensions, configuration and documentation are yours
FIG 13 · Tech & tools
The tools behind the work
Proven, well-supported tools, chosen for your project and set up in accounts your business owns.
- Dynamics 365 Business Central
- Dynamics 365 Finance
- Dynamics 365 Supply Chain Management
- Dynamics 365 Sales
- Dynamics 365 Customer Service
- Dynamics 365 Field Service
- Dataverse
- Power Apps
- Power Automate
- Power BI
- Copilot Studio
- AL
- Visual Studio Code
- AppSource
- Microsoft Entra ID
- Azure
FIG 14 · Who it’s for
Dynamics 365 work for teams choosing, moving or growing.
The same rules for every team: a fit check first, extensions that survive updates, your tenant, your IP.
3 audiences
US teams
Business Central for growing US companies.
US projects run through our New York client partner, with engineering at our New Delhi HQ. We set up multi-entity finance, sales tax handling through your chosen tax app, and integrations with your store, CRM and payroll.
- New York client partner
- Multi-entity setup
- Store, CRM and payroll links
- Fixed written quote
UK teams
Dynamics 365 consultancy for UK organisations.
UK projects run through our London client partner, with engineering at our New Delhi HQ. We write in UK English, design data handling around UK GDPR, check your Making Tax Digital for VAT set-up, and agree working hours and any on-site days in your written scope.
- London client partner
- UK English throughout
- MTD for VAT check
- Fixed written quote in GBP
FIG 15 · Working with us from the USA and UK
Built in New Delhi. Run on your hours.
Every project gets a point of contact in New York or London and an engineering team in New Delhi. Here is how today’s working days line up, live.
New York
North America
--:--ET
New Delhi team Your working day- Shared working time
- ≈ 3 hours today
- New Delhi is
- 10.5 h ahead
- Live calls, your time
- 9 a.m. to 12 p.m. ET
London
UK & Europe
--:--UK
New Delhi team Your working day- Shared working time
- ≈ 4.5 hours today
- New Delhi is
- 5.5 h ahead
- Live calls, your time
- 9 a.m. to 1:30 p.m. UK
Three ways to work together
- 01
Fixed-scope project
A written scope, one fixed price and a dated plan. Suits websites, apps and MVPs.
- 02
Dedicated team
Designers and engineers on your roadmap every month, billed monthly.
- 03
White label
For US and UK agencies: our work, your brand, unbranded deliverables.
Every engagement
- Fixed quote in USD, GBP or INR after a free 30-minute call
- NDA before discovery. You own all code, designs and content
- A working demo every sprint, not status slides
- Reply within one business day, calls inside your hours
Book a call
Calls on ET or UK hours
FIG 16 · Fit check
Business Central vs Finance & Operations: a fit check before you license
Run this check before you license. The wrong product costs more to fix after go-live than any consultant’s fee before it.
| Business Central | Finance & Operations | Not Dynamics | |
|---|---|---|---|
| Usually fits | Small and mid-sized companies wanting finance, sales and operations in one system | Large or multi-country groups with complex supply chains, manufacturing or finance | A small team well served by an accounting package and integrations, or another ERP |
| How it is extended | AL extensions and AppSource apps | X++ extensions and ISV solutions | Depends on the product |
| Where it runs | Online, or on-premises with fixed version end dates | Microsoft-hosted cloud | Varies |
| Project size | Smaller: fewer modules and roles | Larger: more modules, data and testing | Often smallest |
| Watch for | Very high transaction volumes or deep manufacturing needs | Paying for scale you won’t use | Outgrowing it within a few years |
FIG 17 · Licensing
Who sells what in a Dynamics 365 project
Licences and consulting are separate purchases. You buy Dynamics 365 licences from Microsoft or a Cloud Solution Provider (CSP); Elgrith does the engineering and claims no Microsoft partner status.
| Microsoft | A CSP | Elgrith | |
|---|---|---|---|
| Dynamics 365 licences | Yes, direct | Yes, resold | No |
| Copilot Credits | Yes | Depends on the CSP | No |
| Setup, extensions and migration | No | Some do | Yes |
| Integrations and Power Platform builds | No | Some do | Yes |
| Who owns the code and configuration | — | Check their contract | You |
FIG 18 · Engage
Fixed-scope project vs dedicated Dynamics 365 consultants vs team extension
We don’t publish rates. This is how the three ways to work with Dynamics 365 consultants compare.
| Fixed-scope project | Dedicated specialist | Team extension | |
|---|---|---|---|
| Best for | A defined fit check, migration or set of extensions | A steady backlog of changes, reports and integrations | A deadline, a migration wave or a backlog spike |
| Who manages the work | Us, against a written scope | You, in your sprint | You, with our lead |
| How it is priced | One fixed quote | Monthly, per specialist | Monthly, per team |
| Code, configuration and IP | Yours | Yours | Yours |
FIG 19 · Compare
Business Central online vs on-premises
| Business Central online | Business Central on-premises | |
|---|---|---|
| Who runs the servers | Microsoft | You or your host |
| Updates | Applied by Microsoft on a schedule you can manage | You install each version before its end date |
| Copilot and agents | Yes | Check Microsoft’s documentation per feature |
| Customisation | AL extensions and AppSource apps | AL extensions; older code needs rework |
| Best for | Most companies | Data that must stay on your own servers |
FAQ
Frequently asked questions
Straight answers about Dynamics 365 Consulting with Elgrith.
A Dynamics 365 consultant checks whether Dynamics fits your business, then configures it, migrates your data, builds extensions and integrations, and trains your users. At Elgrith that mostly means Business Central, plus Dynamics 365 Sales, Customer Service and Power Platform work around it.
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Free 30-minute call
Check the fit before you license.
Tell us what you run today. After a free call you get a fit-check plan, a written scope and a fixed quote for the setup, migration and extensions.
Pick a day for your call
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